Fulfill an order
Mark an order as shipped and send your customer their tracking link in a few clicks.
When you ship an order, you'll mark it as fulfilled and send the customer a tracking link so they can follow their package. This keeps them informed and reduces support questions about delivery status.
Head to Orders in the top navigation.
Click the paid order you'd like to fulfill.
You'll see all the order details on this page, including the items and customer information.
Choose the carrier — we fill in the tracking link format for you.
The tracking link format is automatically set based on your carrier's standard format.
Paste in the tracking number from your carrier label.
Click Mark as fulfilled. Your customer gets a shipping confirmation email with live tracking.
The customer receives a shipping confirmation email right away with a live tracking link they can click anytime.
What's next
Once you've fulfilled a few orders, consider setting up automated shipping notifications so customers hear from you the moment their package ships.