Send a rent reminder
A friendly nudge beats a late fee — here's how to send one-off rent reminders to tenants with an open balance.
1
The Payments screen flags every open balance — filter to Overdue to see who needs a nudge.
2
Click Send reminder — the message pulls the exact balance and their tenant-portal payment link.
3
Click Send reminder — deliveries and opens are logged on the tenant's timeline, handy if things ever escalate.