Assign a vendor to a work order

Dispatch a plumber or electrician and keep the tenant informed automatically.

When a repair is needed, you assign a vendor from your trusted list and both the vendor and tenant get notified instantly. This keeps the job moving and your tenant in the loop without extra messages from you.

1

Open the work order you want to dispatch.

Open the work order you want to dispatch.

 

2

Pick a vendor from your list. Their trade, rating, and typical response time are shown.

Pick a vendor from your list — their trade, rating, and typical response time are shown.

The vendor's trade, rating, and typical response time help you pick the right person for the job.

3

Click Assign vendor. Silva Plumbing gets the job by SMS and the tenant is told the visit window.

Click Assign vendor — Silva Plumbing gets the job by SMS and the tenant is told the visit window.

The vendor receives the work order by SMS and the tenant gets a text with the expected visit window.

4

The work order moves to Scheduled. Invoices the vendor uploads land on the same record.

The work order moves to Scheduled — invoices the vendor uploads land on the same record.

 

Once scheduled, any invoices the vendor uploads attach to the same work order record, keeping everything in one place.

 

What's next

Once the vendor completes the work and uploads their invoice, you can review and approve it before payment.