Welcome to PulseMetrics Help Center

Get oriented fast — find the guides you need to track events, build dashboards, query data, and stay on top of your key metrics.

PulseMetrics helps you track what your users do, understand where they drop off, and get alerted the moment something shifts — all without leaving your workflow.

This help center covers everything from your first tracking snippet to advanced SQL queries. Whether you're setting up for the first time or going deeper, you'll find a guide for it below.

Start here

New to PulseMetrics? These two guides get data flowing into your account and confirm it's arriving correctly.

Install the tracking snippet

Add a source and drop the snippet into your site to start receiving events.

Verify events are arriving

Use the live stream and hourly volume chart to confirm your instrumentation works.

Build dashboards and understand your funnels

Once events are flowing, put your most important metrics on a shared dashboard and dig into where users convert — or don't.

Build your first dashboard

Assemble the metrics your team checks every morning into one page.

Analyze a conversion funnel

Find out exactly where users drop off between landing and paying.

Create a cohort

Group users by behavior and reuse the group across charts, funnels, and syncs.

Go deeper with SQL and warehouse syncs

When the UI isn't enough, SQL Explorer gives you full access to your raw event tables. You can also mirror your data into Snowflake or BigQuery on a schedule.

Query raw data in SQL Explorer

Go beyond the UI with full SQL access to your event tables.

Connect a warehouse sync

Mirror your events into Snowflake or BigQuery on a schedule.

Stay on top of what matters

Set up alerts so you hear about metric changes before your users do — and route them straight to Slack so nothing slips through.

Create a metric alert

Get pinged when a key metric moves before your users tell you.

Route alerts to Slack

Connect your Slack workspace so alerts land where your team already is.