Work a denied claim

Denials happen — here's how to read the denial reason, fix the claim, and resubmit it before the payer's deadline.

1

In Billing, the Denials queue lists every denied claim with its CARC reason code.

In Billing, the Denials queue lists every denied claim with its CARC reason code.
2

Open the claim — the denial detail shows exactly which line was bundled, so you know what to change.

Open the claim — the denial detail shows exactly which line was bundled, so you know what to change.
3

Apply the fix and click Resubmit — the corrected claim keeps its original number, so the payer links the two automatically.

Apply the fix and click Resubmit — the corrected claim keeps its original number, so the payer links the two automatically.